Shipping policy

Shipping Policy

All AWAKE. Apparel products are made to order. Each item is produced specifically for you once your order is placed, which allows us to keep our range premium, low-waste, and free from excess stock.

Production Time
Please allow 2–7 business days for your order to be made before it ships.

Delivery Time
Once your order has shipped, delivery typically takes 7–20 business days depending on your location and the shipping method selected at checkout. You will receive a confirmation email with tracking information as soon as your order ships.

Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery address.

International Orders
We ship worldwide. International orders may be subject to customs fees or import duties, which are the responsibility of the customer.

Order Tracking
Once your order ships, you'll receive an email with a tracking link so you can follow your delivery every step of the way.

Questions
If you have any questions about your order or shipping, contact us at support@awakeapparel.com.au.